Support

Something wrong, or a question? Write to us.

support@deliveryguy-game.com

Please include your player name, your device and browser, and what happened. We aim to answer within a few days.

Common problems

The game is slow or choppy. Close other tabs and apps, and try again. Older phones may need a lower setting; tell us your model and we will look at it.

My progress or money is missing. Your account lives on the device you played on, so progress cannot yet be carried to another phone or browser, and clearing the browser's site data removes the key to your account. Write to us with your player name and we will check what is on the server.

I found a bug or someone is cheating. Tell us what you saw and where in the game.

Delete your account

You can have your account and its data deleted at any time. Email support@deliveryguy-game.com with the subject "Delete my account" and your player name. We will confirm and delete it within 30 days. This removes your player record, saved game, money history, items, character, achievements, play history and action log, and cannot be undone. Safety copies of the database drop the data within 30 days after that. More in the Privacy Policy.

Parents: you can use the same address to ask for a child's data to be deleted.

Your data

To see what we hold about you, or to correct it, use the same email address.